Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Property owners are not required to accept Section 8 tenants unless local ordinances or agreements require it; we recommend checking your cities and county regulations and we can advise on local practice and implications for screening and occupancy. -
Are you licensed?
Yes, we are a licensed property management company serving the Tampa Bay area and operate in full compliance with industry standards and state regulations. -
Can I reach you after hours?
Yes, we provide a 24/7 emergency contact for urgent issues and handle routine inquiries during normal business hours to ensure timely, responsible response and property protection. -
Is there an up-charge on your maintenance
No, our maintenance scheduling is included in our monthly fee and we do not charge extra on invoices. -
Can you put the money directly into my account?
Yes, we offer secure direct deposit for owner disbursements and provide regular accounting so funds are transferred promptly and tracked for clear cash flow reporting. -
Do I get to see the lease or sign it?
You may review the lease before execution; we typically sign and enforce leases on the owner’s behalf unless you prefer to sign directly, and we ensure lease terms protect your investment. -
Do you sell real estate too?
We can assist with buying or selling through our in-house sales team or trusted partners; if you’re considering a transaction, we’ll discuss options that complement your management goals. -
How and when do I get my checks?
Owner disbursements are processed on a regular schedule—usually monthly—after rent is collected and expenses are reconciled; payments can be made by direct deposit or check per your preference. -
How is rent collection handled?
We use multiple payment channels, including online payments, and enforce lease terms consistently; rent is collected promptly, late payments are pursued according to the lease, and we keep owners informed of status. -
How long of a lease do you sign?
Standard leases are often 12 months, but we offer flexible terms based on market demand and owner preference to maximize occupancy and long-term returns. -
How much security deposit do you charge the tenant?
Deposit amounts follow market norms and legal limits in our service area and are set based on rent, property type, and tenant qualification to balance protection with competitiveness. -
How soon can you start managing my property?
We can begin once the management agreement is signed and the property is ready for leasing; our onboarding process is efficient so we often start within a few days of finalizing paperwork and property readiness. -
What type of properties do you manage?
We manage single-family homes, multi-family units, condos, townhomes, and select commercial properties throughout Tampa Bay and surrounding counties. -
What type of reports do I get and how often?
Owners receive monthly financial statements, detailed ledgers of rent and expenses, maintenance summaries, and periodic inspection reports; additional custom reports are available on request. -
Who holds the tenant security deposit?
Security deposits are held in a dedicated escrow account in accordance with state and local law; we manage deposit accounting and return procedures transparently and in compliance with regulations.

